Ever since I upgraded to the 2009 version, I haven't been able to download all my financial institutions that I could with 2008. All but one would download (AMEX). I even tried downloading from the website, but quicken wouldn't do anything with it. Well, I FOUND OUT WHY... I use the Safari browser... I don't even touch Internet Explorer and I had recently done a clean install on my computer. I opened I.E. and accepted the cookies for AMEX and logged in and logged out then closed the browser. I then started over to resetting the direct download feature for AMEX and it worked without hesitation. Hope this helps some of you.
I've paid nearly $1,000 in the last 4 years for the Quicken, TurboTax, and fed. govt e-filing fees associated thru Intuit's system
One of the most ridiculous outrageous statements I have ever seen posted on this forum.
You are using Quicken 2006. Let's say you even used Quicken 2005 before that. You admit that you use the Quicken Deluxe versions. Those two versions retailed for about $50 each (notwithstanding any rebates or discounts you encountered). That's about $100 outlay for the last FOUR years.
Let's factor in TurboTax. Estimating that you have used TurboTax Deluxe the last four years, that's about another $200 outlay for the last FOUR years.
That totals to $300 of products for the last four years. The remaining (in your estimation) $700 must be from efiling fees. There is no one holding a gun to your head requiring that you use eFile. The IRS will gladly accept your mailed tax return. And, if my memory serves me correctly, you get ONE free eFile per tax year anyways...so I have no idea where you come up with that preposterous statement.
As to the responses on this forum, this is a users support forum. Questions, problems, complaints and malcontents will be posted here. Users who have no problems with Quicken probably don't even know that this site exists. You have no empirical way of determing what percentage of users are satisfied or dissatisfied based on the posts in this forum.
And, once again, this is a user to user support forum. You will usually get no response from Quicken on this forum. So, your rant is barking up the wrong tree.
And, Quicken doesn't purport itself to be an all encompassing financial platform. I wouldn't expect that from a $50-$100 software package for a three year investment. I think you have your expectations set way too high in regards to this personal software package. There are limitations involved with software that is this inexpensive. It is not everything for everybody. Your needs may require you to look elsewhere for a product that bgetter fits your financial needs. Of course, I assume that those products will be substantially more expensive than Quicken.
And finally, Quicken is NOT an international product. The same product is NOT sold worldwide. There may be Canadian, Australian and other country based Quicken products, but they are NOT the same product in each venue. Each is specific to that nationality. Therefore, the US version is unique to this country.
I just upgraded to Quicken 2009 and was attempting to set my Wachovia account to Direct Downloading since Quicken said that it could be done. When attempting to do this, I was directed to call the customer support and reference ID 2000. Basically, I needed to change my bank from Wachovia Bank to zWachovia. However, when I went to set up the Direct Downloading for my existing account (again) it basically forced me to create a second account in Quicken. Now I have 2 accounts: the original (which has years of data in it) and the new one that are the same. Only one of them downloads. I only want my original one to work. Any suggestions?
Why not try disconnecting the original account Online so quicken thinks it manual DL. Try changing the FI to zWachovia. Then try to activate Direct Connect. Should work.
I've paid nearly $1,000 in the last 4 years for the Quicken, TurboTax, and fed. govt e-filing fees associated thru Intuit's system
One of the most ridiculous outrageous statements I have ever seen posted on this forum.
You are using Quicken 2006. Let's say you even used Quicken 2005 before that. You admit that you use the Quicken Deluxe versions. Those two versions retailed for about $50 each (notwithstanding any rebates or discounts you encountered). That's about $100 outlay for the last FOUR years.
Let's factor in TurboTax. Estimating that you have used TurboTax Deluxe the last four years, that's about another $200 outlay for the last FOUR years.
That totals to $300 of products for the last four years. The remaining (in your estimation) $700 must be from efiling fees. There is no one holding a gun to your head requiring that you use eFile. The IRS will gladly accept your mailed tax return. And, if my memory serves me correctly, you get ONE free eFile per tax year anyways...so I have no idea where you come up with that preposterous statement.
As to the responses on this forum, this is a users support forum. Questions, problems, complaints and malcontents will be posted here. Users who have no problems with Quicken probably don't even know that this site exists. You have no empirical way of determing what percentage of users are satisfied or dissatisfied based on the posts in this forum.
And, once again, this is a user to user support forum. You will usually get no response from Quicken on this forum. So, your rant is barking up the wrong tree.
And, Quicken doesn't purport itself to be an all encompassing financial platform. I wouldn't expect that from a $50-$100 software package for a three year investment. I think you have your expectations set way too high in regards to this personal software package. There are limitations involved with software that is this inexpensive. It is not everything for everybody. Your needs may require you to look elsewhere for a product that bgetter fits your financial needs. Of course, I assume that those products will be substantially more expensive than Quicken.
And finally, Quicken is NOT an international product. The same product is NOT sold worldwide. There may be Canadian, Australian and other country based Quicken products, but they are NOT the same product in each venue. Each is specific to that nationality. Therefore, the US version is unique to this country.
Gmalis1,
No problem, like I said, you're not an employee and I appreciated your involvement in addressing my concerns. It's been an expensive foray with this software program in both time and money = costs of the program, filing fees not covered every year, premium phone minutes etc. I think its nearly $1,000, though I didn't sit down and total all the costs up. A LOT OF TIME WASTED THOUGH. But, be a bit reasonable, GMalis1, the onus shouldn't be on the customer to make the company be responsive. These cats are making lotsa of money! And like I said, ALL I expect from Quicken is for it download correctly from my financial institutions into my Quicken PC and enable me to create a file to insert into TurboTax. Please don't tell me that these are high expectations -- its moderately complex programming. Intuit is just not Doin-It.
Yes, I reviewed two sets of forums on this Company's webpage and noticed much mention (over 4,000 in just 2 threads that deal with similar issues I wrote on here about). So, there ARE problems. I may have been mistaken that this is one of those Forums where Quicken employees DO answer, as well as other users. Many pardons for that, if thats the case.
I've also written of the same glitches and requested answers from the Company technical support. And I've passed on specifics and details so they may pass them on to their superiors.
For your info, public input (the corporates seem to denigrate user descriptions as rants, so be it, whats new) on a similar non-too-consumer-friendly attitude by Intuit led to a valuable write-up in the national press 4 years ago that forced the Company be a more user-friendly entity (purchaser rights for copying program upon purchase or transfer to new computer at home).
I've used up too many hours trying to compensate for the Quicken version shortcomings for the money I paid and I'm just an ordinary dude, I can't afford to paying even $10 for something that won't do what it advertised to do.
Thanks for trying to help but I'll seek assistance from other users.
Thank you very much. I very much appreciate your fix and it saved me few hours to remove the unwanted transactions. Now my downloaded transactions are cleared and have only the new ones to be accepted.
Direct Downloading Problems Possible Fix Dec 16, 2008 11:43 am
This post is about: Quicken Premier 2009
Is anyone familiar with Intuit Jump start? Ever since letting Intuit clearup some of my startup problems, I have been unable to download investments and quotes; gettinginstead a server error msg. or like Garblefish a msg. telling me that download was complete and I have nothing. Any help to relieve frustration with Q 2009 . Thanks
when you get that message, go to task manager (ctrl-alt-del or right click on the START bar in a blank area of the bar), click on PROCESSES, click on qw.exe and then click the END PROCESS button. it will tell you that what you are doing is very dangerous. say ok. you will then be able to run quicken without having to reboot.
Direct Downloading Problems Possible Fix Dec 26, 2008 06:34 pm
This post is about: Quicken Deluxe 2009
I recently bought Quicken Deluxe 2009. I entered all of my accounts and was able to download transactions. Now today, when I try to download transactions I get a message saying there are no transactions to download. I know this is incorrect because when I checked my online bank account I have alot of activity that was posted today.
Can anyone help me fix this problem so I can get current information?
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