I just figured out what was missing. I entered the provider payment as zero which helped QMM ID the provider - Now it works

I just entered a new provider (to keep track of the

RX portion of my policy) I entered all info, changed

the plan period to coincide with other policies - and

made 1 entry. Then went to reports area and tried to

find new provider in pull down menu - could not see

it. Shut down QMM and reopened - still no luck.

Transaction appears in other areas. Any ideas??

I just figured out what was missing. I entered the

provider payment as zero which helped QMM ID the

provider - Now it works

I'm glad you got this figured out. However, I'd like to point out for future questions that the word "provider" as used in QMEM and on these forums refers to a medical practitioner. You were asking about "insurers" in your questions.

-Tony

You're exactly right, dannyred. MEM doesn't know who the insurer is for an expense, unless one flags it in the Insurance Payments screen (even if the insurer pays zero for this expense).

We've seen three common reasons people didn't see what they expected to on the Deductibles Report:

• the parameters weren't right (in-/out-of-network, individual/family, insurer or time period)



• the insurer's plan wasn't set up (on Insurer Details screen, the Deductibles/OOP Max tab) -- if this isn't done, the insurer won't be on the Deductibles Report page



• the expense wasn't flagged for that insurer.

(This is not counting known issues such as copays or coinsurance that don't count toward the deductible.)

Thanks for asking, dannyred -- and answering!

Regards,

Bruce