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Backing up
Mar 02, 2006 08:19 am

[dank_1]
dank_1

Total posts: 13
Quicken Medical Expense Manager V1 2006
Windows XP
This seems to be the right forum area for this question:

How do I back up when it won't let me? To wit: yesterday, I backed up .mem to D:\. Everything worked well. Today when I tried to, it rejects the backup saying, "You do not have permission to to save in this directory. See the administrator to obtain permission."

The problem is I am the administrator and I am signed on as the administrator. I don't have this problem on Quicken. Suggestions?
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[Antonio, Quicken]
Intuit Employee

Total posts: 78
Quicken Premier 2006
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Re: Backing up
Mar 02, 2006 10:56 pm 
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Can you provide some additional details?

- What is D:? Hard drive? CD burner? DVD drive? USB Flash drive? A network drive?

- Can you open My computer and drag a file to the D: drive?

Explain results - can you also open the file from D: too?
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[dank_1]

Total posts: 13
Quicken Medical Expense Manager V1 2006
Windows XP
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Re: Backing up
Mar 03, 2006 10:23 am 
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Sorry :-) for the paucity of information.

D: is my CD drive. I am using a CD-RW.

Yes, I was able to drag-and-drop a Word document from my hard drive to the same CD-RW that I'm trying to use for the .med backup.

Yes, I was able to open the document.

Hmmm, I thought I had filled out My Profile; however, I will double check.

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[dank_1]

Total posts: 13
Quicken Medical Expense Manager V1 2006
Windows XP
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Re: Backing up
Mar 08, 2006 08:35 am 
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Antonio, do you have an answer to my problem yet?

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[Antonio, Quicken]
Intuit Employee

Total posts: 78
Quicken Premier 2006
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Re: Backing up
Mar 20, 2006 07:47 am 
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In general, I try to let our other forums users answer your posts first. The point of a user to user community is allow users to communicate with each other. :-x

CD-RWs are a little touchy, especially depending on the operating system and the drivers installed.

Sometimes you need to wipe a CD-RW before you can write to it again, if the session was closed.

You may also want to write a new folder on that CD-RW and try backing up there.

For instance, instead of backing up to D:\, create a new folder called "D:\March MEM Backup"
________________________________________

Remember that, to help others trying to answer your question, you should visit the "User Preferences" link at the top middle of any forum page, and visit the "My Profile" link, and fll out the form.

This is a User-to-User community forum. If you came for help, please have a look around and see if maybe you have the answer that might be able to help someone else while you wait for your answer. :)

Intuit Employee's using the forum can be identified by the name "Quicken " followed by a red Q. Unless a poster has the above requirements they are not an Intuit employee.

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[Dank]

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Re: Backing up
Mar 20, 2006 02:21 pm 
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Thanks, Antonio. I'll give that a try. And, I apologize for my impatience.

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[Wiley]

Total posts: 19
Quicken Medical Expense Manager V2
Windows XP
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Re: Backing up
Apr 04, 2006 05:04 am 
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Dank,

Hope you've got your problem solved already but..

If your CD-RW disk is/was not taged as multi-session you may not be able to add to it. I use Nero for CD/DVD backups and have encountered problems adding when I didn't set the flag a multi-session.

Also, unless I give the file a unique name it just replaces the file already on the CD.

What I do is create a folder in MyDocuments and COPY (important! COPY not Move!) the files I want to back up to it. The file name, to be unique, is 'Weekly Backups YYYYMMDD' (the YYYYMMDD is 'Full year number' 'Month number' 'Day number' eg, 20060407). Then using Nero I add that file to the CD.

Wiley

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[dank_1]

Total posts: 13
Quicken Medical Expense Manager V1 2006
Windows XP
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Re: Backing up
Apr 04, 2006 05:10 am 
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Thanks, Wiley; :-) I have solved the problem. I took the suggestion of copying the records to a specially created folder, and then write them to the CD. I keep the copied files on the harddrive until the next backup, thus having two backup files, just in case.

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