I notice with great interest that your problem has not drawn even one response - from anybody.

Noted is the date of your entry - February 2006.

I had this problem prior to you and after your experience.

I believe the reason you cannot get through is because none of the other posters utilizes this method of gettig support- rather, they post their problems and they become solved in that forum.

Within the last 7-8 days the problem of which you speak has been addressed with an accompanying explanation (and I paraphrase) that changes in this procedure were made some time ago and apparently (???) people were not notified (!!!!)

I do not have a count of the lines I "wrote" that were rejected on the same grounds.

I now have major problems with the installation of MEM2 which I installed today, 29 March 2006.

I will again attempt to use the recommended method. I will also say 5 Hail Marys if it works.