Why does it take 2 days to show cleared transactions? I have the top two transactions cleared for an entire day in wamu and wont showup online, this makes no sense, where are you hiding them? It takes another transactions on top of them for it to showup, ITS CLEARED DAMMIT download and show them.

Thanks Quicken for your quick responses (YOU LIE!)

Living in Colorado, I received a note from WAMU/Chase telling me to download all my transactions to my money management s/w (Quicken)by mid October when they officially become Chase. So...I downloaded starting with September back to January. Problem: Everything downloaded fine until April 6th. I can see the transactions at Wamu but no matter how I try to download or import, I cannot download further back than April 6th which corresponds to the date of the bank statement. I've contacted Wamu but most of them say it's Quicken. After reading these comments, I feel it is Quicken. But what do I do? I can certainly manually input 75 transactions from my bank statements but....

I haven't been able to download anything from my Wells Fargo accounts since April
I complained and got sn email

Essentially it says, because not enough people are having this issue we're not going to bother fixing it.

Here's the email:

Dear Quicken Online Customer,

Thank you for contacting Quicken Online Customer Care,

We received the update from Online banking team

According to them, they have found that a very small number of customers can't add their Wells Fargo accounts to Quicken Online or can't receive updated transactions from their Wells Fargo accounts.

Unfortunately, the way we download Wells Fargo transactions doesn't allow us to troubleshoot specific problems regarding account setup or updates.

If you cannot add or update your Wells Fargo accounts, please give us feedback so we can keep an accurate count of customers experiencing problems. The higher this count , the higher the likelihood that we will eventually be able to fix these problems.

In the meantime, we apologize for this inconvenience and hope that you continue to use Quicken Online with the accounts you hold at other financial institutions besides Wells Fargo.

Respectfully

Preeti
Quicken Online Team