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Quicken Community / Forums / Quicken Online--the Online Quicken product / Community and Other Discussions /
Support??
Aug 08, 2008 03:20 pm

[krys1326]
krys1326

Total posts: 1
This post is about: Quicken Online
I submitted questions a week ago through support and have not received a response, does anyone know how long it usually takes?
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[Paprikapink]
California
Total posts: 7
Voted helpful: 1
This is a new post #10
of 13 		Support??
Sep 05, 2008 03:57 pm 
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This post is about: Quicken Online
Status Report #4

Yesterday I got the dreaded "we fixed it; you'll be able to use it in the morning" message. Who among us is surprised to learn that in fact, I can't use it this morning? No one, eh? I first began having this problem August 21. It resolved for a few days, but on August 26 or so they "fixed it" and now I haven't been able to refresh my checking account since August 27. (That's over a week for you fans keeping score at home.)

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[christinemarcin]
California
Total posts: 4
This is a new post #11
of 13 		Support??
Oct 06, 2008 09:26 am 
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This post is about: Quicken Online
Replying to: PokerDude (Aug 10, 2008 7:37 pm)
I asked 2 different questions on 2 different days and got the same answer...they want you to report the problems with the .com to the feedback posting, so the architects can fix the problem, and the more reports they get, the more likely it will be fixed. CAN'T BELIEVE IT... How long is SOON in Quicken time???

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[rbeltzhoover]
Indiana
Total posts: 2
This is a new post #12
of 13 		Support??
Oct 13, 2008 11:17 am 
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This post is about: Quicken Online
Replying to: PokerDude (Aug 10, 2008 7:37 pm)
Now here is an oxymoron....support from this dumb company. I've has so many problems ever since I downloaded and paid for 2009. Now it won't even open

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[rbeltzhoover]
Indiana
Total posts: 2
This is a new post #13
of 13 		Support??
Oct 13, 2008 11:18 am 
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This post is about: Quicken Online
Does anyone have a phone number??

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Quicken Community / Forums / Quicken Online--the Online Quicken product / Community and Other Discussions / Support??




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