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Quicken Community / Forums / Quicken Online--the Online Quicken product / Community and Other Discussions /
Quicken Online showing pending balance, not cleared?
Feb 23, 2009 07:48 am

[OneLifeXV]
OneLifeXV
Illinois
Total posts: 2
This post is about: Quicken Online
Recently, Quicken Online has been pulling my "pending balance" when it begins computing my real balance, but it doesn't automatically include my "pending transactions" that my BoA record reflects.

Because I have manually entered these into "Upcoming Transactions", waiting for them to clear, essentially the deductions are being counted twice, as they're being reflected in the "Pending balance" that it's pulling, and then from the manually entered 'upcoming transaction' I have put in.

Is this a bug that's currently being worked through? It didn't used to do this for me.
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[DelaCombos]
Oregon
Total posts: 37
Voted helpful: 5
Number of years using Quicken: 2 to 5 years
Quicken Online 2009
Windows XP
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of 7 		Quicken Online showing pending balance, not cleared?
Feb 23, 2009 11:33 am 
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This post is about: Quicken Online
Same here! I'm seeing it pulled out of my Real Balance too, and not in cleared transactions.

Very confusing and doesn't help my fact I'm getting irritated due to a few other things with QO too!

+1 on this issue.

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  • DelaCombos (Feb 26, 2009 7:17 pm)



    • -Jasee

    http://www.twitter.com/delacombo
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    [DelaCombos]
    Oregon
    Total posts: 37
    Voted helpful: 5
    Number of years using Quicken: 2 to 5 years
    Quicken Online 2009
    Windows XP
    This is a new post #2
    of 7         		Quicken Online showing pending balance, not cleared?
    Feb 26, 2009 06:17 pm 
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    This post is about: Quicken Online
    Replying to: DelaCombos (Feb 23, 2009 12:33 pm)
    I posted a new thread on this issue because I couldn't remember if I was right in remembering that someone else had this issue-- and I appear to have replied. Sorry for new separate discussion.

    I will give this a few days, and if nothing in the direction of a resolution comes from Quicken, then I'm going to have to leave the service unfortunately.

    -Jasee

    http://www.twitter.com/delacombo
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    [silentounce]

    Total posts: 2
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    of 7         		Quicken Online showing pending balance, not cleared?
    May 18, 2009 08:18 am 
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    This post is about: Quicken Online
    I'm having the same issue, but with my US Bank accounts. It scared me at first because I thought somehow I was about to bounce a lot of payments. But it's just that QO is pulling the "pending balance" number. Just like you say is happening to you. Any help with this issue?

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  • NoWayJose (May 18, 2009 10:49 am)



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    [NoWayJose]

    Total posts: 3159
    Voted helpful: 541
    Number of years using Quicken: 6 to 10 years
    Quicken Premier 2008
    Windows XP
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    of 7         		Quicken Online showing pending balance, not cleared?
    May 18, 2009 09:49 am 
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    This post is about: Quicken Online
    Quoted from: silentounce (May 18, 2009 9:18 am)
    I'm having the same issue, but with my US Bank accounts. It scared me at first because I thought somehow I was about to bounce a lot of payments. But it's just that QO is pulling the "pending balance" number. Just like you say is happening to you. Any help with this issue?

    Quicken Online is not "pulling the 'pending balance'" (the "available" balance): that is the balance that your financial institution is supplying to Quicken Online.

    There is nothing that QO can do about that: call your financial institution and convince them to send the "cleared" balance.



    Replies to this message
  • JAHOWARD (May 20, 2009 6:56 am)



    • How to ask a question. http://support.microsoft.com/kb/555375
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    [JAHOWARD]
    Michigan
    Total posts: 31
    Voted helpful: 7
    Number of years using Quicken: 2 to 5 years
    Quicken Deluxe 2008
    Windows Vista
    This is a new post #5
    of 7         		Quicken Online showing pending balance, not cleared?
    May 20, 2009 05:56 am 
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    This post is about: Quicken Online
    Replying to: NoWayJose (May 18, 2009 10:49 am)
    I have tried mint.com, mvelopes.. all online financial programs will not pull pending transactions.

    Replies to this message
  • NoWayJose (May 20, 2009 8:50 am)
  • kmom3 (Aug 31, 2009 5:59 am)



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    [NoWayJose]

    Total posts: 3159
    Voted helpful: 541
    Number of years using Quicken: 6 to 10 years
    Quicken Premier 2008
    Windows XP
    This is a new post #6
    of 7         		Quicken Online showing pending balance, not cleared?
    May 20, 2009 07:50 am 
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    This post is about: Quicken Online
    Quoted from: JAHOWARD (May 20, 2009 6:56 am)
    I have tried mint.com, mvelopes.. all online financial programs will not pull pending transactions.

    I'm fairly certain the financial institutions do not make pended transactions available for downoad ... and that is probably the correct approach.

    But if they are only sending "cleared" transactions, they should also be sending the "cleared" balance.  The "available" balance is nice to know, but not in place of the "cleared" balance.



    Replies to this message
  • jbiz (Aug 11, 2009 9:31 pm)
  • kmom3 (Aug 31, 2009 5:57 am)



    • How to ask a question. http://support.microsoft.com/kb/555375
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    [kmom3]
    Minnesota
    Total posts: 2
    This is a new post #7
    of 7         		Quicken Online showing pending balance, not cleared?
    Aug 31, 2009 04:59 am 
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    This post is about: Quicken Online
    Replying to: JAHOWARD (May 20, 2009 6:56 am)
    Actually, Mint.com does pull pending transactions. However, you can't add upcoming transactions like you can in QO. If Mint.com can pull them I would think QO could figure out a way to do it as well.

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