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Quicken Community / Forums / Quicken Online--the Online Quicken product / Community and Other Discussions /
webster bank not responding
Aug 09, 2009 09:48 am

[alleycat9]
alleycat9
Connecticut
Total posts: 9
This post is about: Quicken Online
webster bank recently changed their website and i can no longer get transactions using quicken online. any suggestions on course of action? i have already sent support a "ticket" about it but who knows when that will get looked at.
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[alleycat9]
Connecticut
Total posts: 9
This is a new post #1
of 6 		webster bank not responding
Aug 09, 2009 09:53 am 
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This post is about: Quicken Online
not sure if it matters but when i used to access my webster account it would bring me to a page where i had to answer a question that webster had setup.

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  • alleycat9 (Aug 12, 2009 7:14 am)



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    [tysver]
    Georgia
    Total posts: 1
    This is a new post #2
    of 6         		webster bank not responding
    Aug 09, 2009 09:54 am 
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    This post is about: Quicken Online
    I bank here in GA and when I set up Quicken last week no trouble getting transaction but starting a few days ago I couldn't get anything to donwload. Hope they can get this worked out, whole reason for getting this program...

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    [alleycat9]
    Connecticut
    Total posts: 9
    This is a new post #3
    of 6         		webster bank not responding
    Aug 12, 2009 06:14 am 
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    This post is about: Quicken Online
    Replying to: alleycat9 (Aug 9, 2009 10:53 am)
    webster is semi responding now. it will let me put my secret question answers in but still does not update. i hope they figure this thing out soon. i think its not actually a problem with quicken but with the way that webster setup their new website.

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  • gkline2 (Sep 13, 2009 12:19 pm)



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    [gkline2]
    Connecticut
    Total posts: 1
    This is a new post #4
    of 6         		webster bank not responding
    Sep 13, 2009 11:19 am 
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    This post is about: Quicken Online
    Replying to: alleycat9 (Aug 12, 2009 7:14 am)
    Has anyone found a solution to this? We are having problems downloading from Webster Bank as well.

    Thanks

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  • mlsloan7 (Nov 10, 2009 8:31 am)



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    [mlsloan7]

    Total posts: 7
    This is a new post #5
    of 6         		webster bank not responding
    Nov 10, 2009 07:31 am 
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    This post is about: Quicken Online
    Replying to: gkline2 (Sep 13, 2009 12:19 pm)
    Yes, I have been several weeks without downloading transactions from my Webster bank accounts. I do see that it refreshes only in the sensd that the balance is up to date, but never any transactions are in the queue. I have opened a ticket with Customer Service and I have provided them with the ID's then needed. I see many others have this same problem. Hopefully they will resolve it quickly, this is highly aggravating. I just wished they looked at the forums a bit more often, they would have noticed this general problem quicker...

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  • dan96max (Dec 4, 2009 8:44 am)



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    [dan96max]
    Connecticut
    Total posts: 1
    This is a new post #6
    of 6         		webster bank not responding
    Dec 04, 2009 07:44 am 
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    This post is about: Quicken Online
    Replying to: mlsloan7 (Nov 10, 2009 8:31 am)
    Have you guys had any solution for this?

    I've been trying mint.com and want to buy a desktop version of quicken. mint.com makes me re enter all the webster security questions every time I update transactions.

    Will i have this same issue with the quicken software?

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