I have tried the product a couple of times - my bank is not there. I have requested twice that it be added and have received no reply. I cannot find a help phone number. I looked on the community site for how to cancel and do not have a link to "cancel my subscription" from the product, so now I don't even know if I'm signed up. When I went into the My account site, I do not have a tab that says "my subscriptions". I'm very frustrated and just want to find out if I will suddenly be charged for the service I can't use. Please help.
I'm sorry for the confusion--you should be able to cancel your subscription by logging in to Quicken Online and going to the "My Profile" link at the very top of the page. The cancel link is at the bottom of the My Profile page.
However, Quicken Online is now a free product, so you will not be charged for any use--if you'd like to see your bank added, and you haven't done so already, please ask for your bank here.
Again, sorry for the trouble--
Quicken Kathryn
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