You have guest access to browse, login, or register.

Reply to this topic
Questionable Upcoming Transaction - Identity Theft?
Jun 18, 2009 05:45 am

[kpestrada]
kpestrada
New Jersey
Total posts: 2
This post is about: Quicken Online
Hello all,

On the upcoming transaction section, where it tells me where my upcoming bills, I show an upcoming payment for payee "Chase" with "category "Credit Card".. for $103.00

The problem is that I don't have a Chase credit card.. I never registered for one on quickenonline as one of my accounts. I've looked on my Bank/Credit card statements that I did register, and I don't see previous charges/or payments for a Chase credit card. Now I'm all worried about Identity theft...

Where would Quickenonline pull this information from?

Please advise.

Thanks!
Replies:
    Previous   1   
2
 

[KateW]
Intuit Employee

Total posts: 233
Voted helpful: 42
Number of years using Quicken: 10+ years
Quicken Online
This is a new post #1
of 2
Questionable Upcoming Transaction - Identity Theft?
Jun 18, 2009 01:31 pm 
Reply to this message  
This post is about: Quicken Online
Hi kpestrada,

Can you look in your list of Cleared Transactions for a transaction dated 30 days previous to the upcoming transaction you're asking about?

For example, is it possible that you used an ATM at a Chase bank 30 days previous? If so, it's possible that that cleared transaction was automatically categorized as Credit Card because so many Quicken Online users choose Credit Card as the category for their Chase transactions.

Then we would automatically create an upcoming transaction dated 30 days later.

If that is the case, you can just select the upcoming transaction and delete it. (Click Delete and then click Delete All Future.)

Please let us know if this wasn't the problem.

Kate Whelan
Quicken Online Writer

Replies to this message
  • kpestrada (Jun 19, 2009 6:24 pm)



  • 0 users found this answer helpful. Did you find this answer helpful? Yes No

    [kpestrada]
    New Jersey
    Total posts: 2
    This is a new post #2
    of 2
    Questionable Upcoming Transaction - Identity Theft?
    Jun 19, 2009 05:24 pm 
    Reply to this message  
    This post is about: Quicken Online
    Thanks! That was it exactly! I don't know why I missed it before.

    0 users found this answer helpful. Did you find this answer helpful? Yes No
     
     
        Previous   1   
    2
     
     
    XML RSS feed
    QuickFeeds
    Post to Del.icio.us
    Digg!
     

    In order to post a message, you must login.





    Top of page