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Quicken Community / Forums / Quicken Online--the Online Quicken product / Setting up accounts /
My Bank is not in Quicken Online?
Jan 18, 2008 10:35 am

[master_chief]
master_chief
Intuit Employee
California
Total posts: 42
Voted helpful: 3
Number of years using Quicken: 6 to 10 years
Windows XP

We support a lot of banks in our product including most of the top 150. But the financial landscape is ever changing.

Banks merge, get acquired, change identities, launch new products etc. This makes identifying a bank a little challenging some times. But we can help!

If you'd like us to add your bank, please click here and fill out the request form.  You can even add your email so we can notify you when your bank is added.

Thanks--
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[jcplmp]

Total posts: 1
This is a new post #490
of 514 		My Bank is not in Quicken Online?
Aug 10, 2009 06:35 pm 
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This post is about: Quicken Online
Acura Financial Services took over all Honda Financial Services' loans for Acura owners. HFS is supported but AFS is not. Please add

http://www.acurafinancialservices.com/landing.aspx

Thanks

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[ckillc]
Kentucky
Total posts: 1
This is a new post #491
of 514 		My Bank is not in Quicken Online?
Aug 15, 2009 01:42 pm 
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This post is about: Quicken Home & Business 2009
I have my personal bank accts, but my business accounts use a different login ( Company ID, USER ID, Password).

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[dlawrence50]
Florida
Total posts: 1
This is a new post #492
of 514 		My Bank is not in Quicken Online?
Aug 18, 2009 06:50 pm 
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This post is about: Quicken Deluxe 2009
I banked At WAMU and Quicken was set up for that. Now Chase bought them out. How do I get my WAMU account to now download from Chase as the WAMU website is invalid now. I have changed everything in the WAMU account to Chase but it still searches for WAMU.

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[Ssa.Cole]
Pennsylvania
Total posts: 1
This is a new post #493
of 514 		My Bank is not in Quicken Online?
Aug 20, 2009 10:28 am 
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This post is about: Quicken Online
My bank is not listed on Quicken online.

First Commonwealth Federal Credit Union (PA)
www.fcfcu.org

I can access it through Quicken 2009, but it is not listed on Quicken Online.

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[ted_in_philly]
Pennsylvania
Total posts: 4
This is a new post #494
of 514 		My Bank is not in Quicken Online?
Aug 26, 2009 09:55 am 
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I've waited about a year to have my Canadian bank added:

https://www.citizensbank.ca

There have been no mergers, no changes to the website, etc--why would it take this long?

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[raeholmen]
California
Total posts: 2
This is a new post #495
of 514 		My Bank is not in Quicken Online?
Aug 29, 2009 11:23 pm 
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This post is about: Quicken Online
Replying to: DesertDave (Jun 30, 2009 10:39 am)
I would also like to add an account manually -- do I have to claim it's my wallet???? Seems dumb. I have two credit cards whose banks are not in the Quicken Online system. I'd *really* like to have all my financial stuff in one place; otherwise the system doesn't seem terribly useful. If I bought a disk-based Quicken system, could I add accounts manually?

-- Rachel Holmen, Berkeley, CA, USA

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[JuanCabrera]
Florida
Total posts: 1
This is a new post #496
of 514 		My Bank is not in Quicken Online?
Aug 30, 2009 10:03 am 
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This post is about: Quicken Mac 2007
Replying to: orijames (Jun 4, 2009 8:55 pm)
I have the same problem with citigroup. They say is free through Citibank-Web but it is not listed

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[cjmckelvey17]

Total posts: 13
Voted helpful: 1
Quicken Online
Windows XP
This is a new post #497
of 514 		My Bank is not in Quicken Online?
Sep 03, 2009 06:20 am 
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This post is about: Quicken Online
Are they ever planning on adding any new banks? or is this just a teaser so that we can think that they're working on it?

Replies to this message
  • KateW (Sep 4, 2009 2:09 pm)



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    [KateW]
    Intuit Employee

    Total posts: 233
    Voted helpful: 39
    Number of years using Quicken: 10+ years
    Quicken Online
    This is a new post #498
    of 514         		My Bank is not in Quicken Online?
    Sep 04, 2009 02:09 pm 
    Reply to this message  
    This post is about: Quicken Online
    Replying to: cjmckelvey17 (Sep 3, 2009 6:20 am)
    Hi,

    At the end of September, I'm told we're adding approximately 4,000 more banks.

    Kate

    Replies to this message
  • donj2001 (Sep 7, 2009 6:45 pm)
  • w8gx (Sep 13, 2009 6:51 pm)



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    [donj2001]
    Alabama
    Total posts: 1
    This is a new post #499
    of 514         		My Bank is not in Quicken Online?
    Sep 07, 2009 06:45 pm 
    Reply to this message  
    This post is about: Quicken Online
    Replying to: KateW (Sep 4, 2009 2:09 pm)
    Is there any chance that a list is available? I lost the ability to download from my Shell Citi Mastercard when I upgraded to 2009. If my account is not in the list - please add it.

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    [w8gx]
    Ohio
    Total posts: 3
    This is a new post #500
    of 514         		My Bank is not in Quicken Online?
    Sep 13, 2009 06:51 pm 
    Reply to this message  
    This post is about: Quicken Online
    Replying to: KateW (Sep 4, 2009 2:09 pm)
    My bank is listed in Quicken Online. It doesn't work. Reading this thread leads me to believe that no one is working to solve my problem. Time to move on to another product.

    Replies to this message
  • Lance96816 (Sep 23, 2009 5:14 pm)



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    [Lance96816]

    Total posts: 6
    Quicken Deluxe 2002
    Windows XP
    This is a new post #501
    of 514         		My Bank is not in Quicken Online?
    Sep 23, 2009 05:14 pm 
    Reply to this message  
    This post is about: Quicken Online
    Replying to: w8gx (Sep 13, 2009 6:51 pm)
    Mine too... Hawaii Central CU...
    It's listed, but I can't log in.

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    [joeschqui]

    Total posts: 1
    Number of years using Quicken: 2 to 5 years
    Quicken Premier Home & Business 2009
    Windows XP
    This is a new post #502
    of 514         		My Bank is not in Quicken Online?
    Oct 07, 2009 08:57 am 
    Reply to this message  
    This post is about: Quicken Online
    Replying to: orijames (Jun 5, 2009 7:27 pm)
    I need the following addedto your online list.
    The Home Depot Processing Center Des Moines, IA 50364-0500. Credit One Bank PO Box60500 City of Industry, CA 91718-0500. Juniper Card Services PO BOX 13337 Phidelphia, PA 19101-3337 Lowe's PO Box 530914 Atlanta,GA 30353-0914.

    Thank you,
                      Joseph E. Schwartz

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    [alksutherland]
    Massachusetts
    Total posts: 1
    This is a new post #503
    of 514         		My Bank is not in Quicken Online?
    Oct 07, 2009 06:03 pm 
    Reply to this message  
    This post is about: Quicken Home & Business 2007
    Hi:

    My bank, TD Banknorth NA, disappeared from your financial list so I cannot download transactions. According to the bank they are now listed as TD Banknorth, but though I update my list, TD Banknorth does not appear. What can I do to remedy this and get back on-line?

    Thanks,

    Amy

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    [DesertDave]
    Arizona
    Total posts: 3
    Voted helpful: 2
    Quicken Online
    Windows Vista
    This is a new post #504
    of 514         		My Bank is not in Quicken Online?
    Oct 10, 2009 11:34 am 
    Reply to this message  
    This post is about: Quicken Online
    This may be a little off topic. I'm in trouble with Chex and am having trouble getting a checking account. Would anyone have ideas? Hopefully a bank that is on Quicken?

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    [mohawkdi]
    Massachusetts
    Total posts: 2
    This is a new post #505
    of 514         		My Bank IS in Quicken Online?
    Oct 13, 2009 02:11 pm 
    Reply to this message  
    This post is about: Quicken Online
    I have two credit cards issued by Barclays Bank of Deleware, one is a US Airways card, the other a BJ's card. Issued by the same bank, but different websites to login to. I use the same username on both and QO only finds only one account (US Airways) under Barclay Bank(the only Barclay listed). The BJ's card is serviced by Business Card Services (www.bjsbizcard.com), if that helps. At one point QO did ask for answers to different security questions, and I thought that the account would then appear, but no luck. Is there any fix for this? Is there a manual account set up process? Do we need to get Business Card Services set up in the system? What to do...???

    Replies to this message
  • mgrunloh (Oct 19, 2009 8:21 pm)



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    [mgrunloh]
    Missouri
    Total posts: 1
    This is a new post #506
    of 514         		My Bank IS in Quicken Online?
    Oct 19, 2009 08:21 pm 
    Reply to this message  
    This post is about: Quicken Online
    Replying to: mohawkdi (Oct 13, 2009 2:11 pm)
    www.1stcombank.com

    This bank is not listed and I really need it to

    Any idea as to how long it will take to add?

    Replies to this message
  • Lance96816 (Oct 29, 2009 3:17 pm)



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    [Lance96816]

    Total posts: 6
    Quicken Deluxe 2002
    Windows XP
    This is a new post #507
    of 514         		My Bank IS in Quicken Online?
    Oct 29, 2009 03:17 pm 
    Reply to this message  
    This post is about: Quicken Online
    Replying to: mgrunloh (Oct 19, 2009 8:21 pm)
    I'm still waiting. Havent heard from them in awhile. I guess they gave up or figgered i'm doing something wrong.

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    [praveen79]

    Total posts: 3
    Quicken Online
    This is a new post #508
    of 514         		My Bank is not in Quicken Online?
    Oct 30, 2009 04:54 am 
    Reply to this message  
    This post is about: Quicken Online
    I cannot find CENLAR FSB either which is a Mortgage Company. Their homepage is http://www.cenlar.com. Their login URL is: https://www.loanadministration.com/loanadministration/ACCLogin.jsp. Please advise when you will have this feature. Thanks, Praveen

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    [kevin1061]

    Total posts: 3
    Voted helpful: 1
    Number of years using Quicken: 2 to 5 years
    Quicken Premier 2008
    Windows XP
    This is a new post #509
    of 514         		My Bank is not in Quicken Online?
    Nov 03, 2009 01:28 pm 
    Reply to this message  
    This post is about: Quicken Online
    Please Add:

    Nationwide Advantage Mortgage

    Login Page: https://www.nationwideadvantagemortgage.com/NW/Index.aspx

    I can't add my mortgage to Quicken Online without this FI.

    Thanks!

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    [poochandtj]
    Wisconsin
    Total posts: 1
    This is a new post #510
    of 514         		My Bank is not in Quicken Online?
    Nov 06, 2009 06:23 am 
    Reply to this message  
    This post is about: Quicken Online
    How long does it take to get your bank added? I requested it months ago and have had no response so I'm trying this avenue.
    Please add http://www.fcbmilton.com

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    [Friend27]

    Total posts: 1
    This is a new post #511
    of 514         		My Bank is not in Quicken Online?
    Nov 07, 2009 07:50 am 
    Reply to this message  
    This post is about: Quicken Online
    I may have a fairly unique situation because my bank does not even have a website. I just moved from the big city to a very rural area (Mason, Texas). The name of the bank is Mason National Bank. I saw "Mason City National Bank" on the list of financial institutions but it is clear from the request for login information that this is a different bank.

    I currently use Quicken Basic on my PC and manually enter charges for these checking and savings accounts, but I also have accounts at other financial institutions that do offer online access. I would like to combine the tracking for all of these...

    Is there a way to set up checking and savings accounts in Quicken Online without enabling login access to the bank website? Or, if not, is there a way to import information from my PC version into the online forum or vice versa?

    Thanks for the help.

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    [AJCH]

    Total posts: 6
    This is a new post #512
    of 514         		My Bank is not in Quicken Online?
    Nov 12, 2009 03:32 am 
    Reply to this message  
    This post is about: Quicken Online
    My new bank is Chase and I am a former WAMU account holder. I'm just wondering if a better solution is currently being worked on as the current solution has rendered the entire Quickenonline experience unworkable. Is it possible to merge the accounts? Currently, everything is being duplicated, and the default account is not the one being directed. I know this must be affecting a huge amount of subscribers (former WAMU account holders).

    Thanks!

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    [brianschwarz]

    Total posts: 2
    Number of years using Quicken: 1 year or less
    Quicken Online 2009
    Windows XP
    This is a new post #513
    of 514         		My Bank is not in Quicken Online?
    Nov 15, 2009 07:19 pm 
    Reply to this message  
    This post is about: Quicken Online
    I can login to my AMEX account, view and download transactions but can not add the account into Quicken on-line. I have added 4 other accounts successfully from other institutions but not the AMEX. I tried adding it using the listed American Express institution but it didn't work.

    I was almost assuming this would work especially when my other Canadian institutions all worked.

    Can you please add...

    https://home.americanexpress.com/home/ca/en/home_c.shtml?

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    [swamie077]
    Kentucky
    Total posts: 1
    This is a new post #514
    of 514         		My Bank is not in Quicken Online?
    Nov 17, 2009 11:24 am 
    Reply to this message  
    This post is about: Quicken Home & Business
    I just got off the phone with citibank Customer Service that told me that because Exxon and Shell would not pay citibank for download service they have discontinued it.

    This was an excellent service and my BP Chase still works with it as well as my other Chase cards, so I will be using them now. This will help lessen the work load on citibank computer if they stay in business.

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