You have guest access to browse, login, or register.
Reply to this topic
Quicken Community / Forums / Quicken Online--the Online Quicken product / Setting up accounts /
Citicard account won't download transactions
Sep 18, 2008 06:40 pm

[dacuth]
dacuth

Total posts: 2
This post is about: Quicken Online
I am new to quicken online and am having a problem with downloading transaction to my Citicard AAdvantage account. I have two credit card accounts. One is closed out because I lost the card. The other is new. The problem is that the old one downloaded it's transactions on setup but I can't get the new credit card account to download any transactions.
Replies:
    Previous   1
 

[jhdmac2007]
Connecticut
Total posts: 5
Voted helpful: 3
This is a new post #18
of 25 		Citicard account won't download transactions
Jun 07, 2009 02:42 pm 
Reply to this message  
This post is about: Quicken Mac 2007
Replying to: jforbes703 (Jun 1, 2009 6:10 am)
Citicard tech support claimed today they are aware of the problem and hope to have it fixed in a day or so.

Replies to this message
  • greid (Jun 12, 2009 9:31 am)
  • lhoff (Sep 28, 2009 1:32 pm)



    • 2 users found this answer helpful. Did you find this answer helpful? Yes No

    [greid]
    Texas
    Total posts: 2
    This is a new post #19
    of 25         		Citicard account won't download transactions
    Jun 12, 2009 08:31 am 
    Reply to this message  
    This post is about: Quicken Mac 2007
    Replying to: jhdmac2007 (Jun 7, 2009 3:42 pm)
    I too am having trouble with Citi downloads. Any new information as of Mid June on what is happening?

    0 users found this answer helpful. Did you find this answer helpful? Yes No

    [blaine50]
    Pennsylvania
    Total posts: 1
    This is a new post #20
    of 25         		Citicard account won't download transactions
    Jun 13, 2009 06:07 am 
    Reply to this message  
    This post is about: Quicken Online
    About a month ago I had a Citi card reissued under a new number. I have been downloading transactions for years and now I can not. In the add new account it adds the new account just fine, but when I go try to download any transactions I get ol-221-a. I talk to citi and they have led me down many different paths and nothing has resolved this problem.
    I download checking accounts and amex account just fine.
    I am getting frustrated getting the run around and this is eating up a lot of time. Who should be addressing this problem Quicken or Citi?

    Replies to this message
  • jhdmac2007 (Jun 13, 2009 8:11 am)
  • denverdawgg (Jun 16, 2009 3:29 am)
  • denverdawgg (Jun 16, 2009 3:42 am)



    • 0 users found this answer helpful. Did you find this answer helpful? Yes No

    [denverdawgg]

    Total posts: 2
    This is a new post #21
    of 25         		Citicard account won't download transactions
    Jun 16, 2009 02:29 am 
    Reply to this message  
    This post is about: Quicken Online
    Replying to: blaine50 (Jun 13, 2009 7:07 am)
    It started happening to me too a couple days ago

    Replies to this message
  • OracleSWN (Jun 26, 2009 10:04 pm)



    • 0 users found this answer helpful. Did you find this answer helpful? Yes No

    [denverdawgg]

    Total posts: 2
    This is a new post #22
    of 25         		Citicard account won't download transactions
    Jun 16, 2009 02:42 am 
    Reply to this message  
    This post is about: Quicken Online
    Replying to: blaine50 (Jun 13, 2009 7:07 am)
    Found my solution, not sure if it will work for you but here's the link

    http://www.iggsoftware.com/forums/viewtopic.php?f=12&t=12555&p=35529

    0 users found this answer helpful. Did you find this answer helpful? Yes No

    [jforbes703]

    Total posts: 9
    This is a new post #23
    of 25         		Citicard account won't download transactions
    Sep 28, 2009 06:32 am 
    Reply to this message  
    This post is about: Quicken Online
    Citi Bank will not permit direct download. I don't have any problem with Mint.com which Quicken is in the process of acquiring. Mist.com is free.

    Replies to this message
  • paterianus (Sep 28, 2009 8:27 am)



    • 0 users found this answer helpful. Did you find this answer helpful? Yes No

    [paterianus]

    Total posts: 3
    Voted helpful: 1
    This is a new post #24
    of 25         		Citicard account won't download transactions
    Sep 28, 2009 07:27 am 
    Reply to this message  
    This post is about: Quicken Online
    Replying to: jforbes703 (Sep 28, 2009 7:32 am)
    Yes, I found the same thing. It's going to be "interesting" to see what happens now that Quicken has bought Mint.

    Pierre

    0 users found this answer helpful. Did you find this answer helpful? Yes No

    [alphyj]
    Washington
    Total posts: 1
    This is a new post #25
    of 25         		Citicard account won't download transactions
    Oct 30, 2009 12:43 pm 
    Reply to this message  
    This post is about: Quicken Online
    I am having the same problem. I e-mailed Quicken support and they gave me a fix that does not work. I called the Quicken Support Chat line, outsourced to Right Now and they referred me to a quicken link. The Quicken link asked me for an e-mail address and telephone number so that they can send a solution, once they have one ??? Don't they test something as simple as downloading a transaction???

    0 users found this answer helpful. Did you find this answer helpful? Yes No
    		 
     
        Previous   1
    		 
     
    XML RSS feed
    QuickFeeds
    Post to Del.icio.us
    Digg!
    		  

    In order to post a message, you must login.

    Quicken Community / Forums / Quicken Online--the Online Quicken product / Setting up accounts / Citicard account won't download transactions




    Top of page