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Quicken Community / Forums / Quicken Online--the Online Quicken product / Setting up accounts /
Help! Anyone know how to find a missing Wallet?
Oct 10, 2009 06:53 pm

[qol_user]
qol_user

Total posts: 6
Quicken Online
This post is about: Quicken Online
I saw a thread on this issue started in the Categories forum a month ago, but no one responsed, so I'm asking the questions here too.

Several possibilities for the problem: 1) I may have set up a QOL account a year ago but never entered even one bank account, 2)The first account I created today was a savings account, which wouldn't let me pass the accounts set up screen until I created a checking account.
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[qol_user]

Total posts: 6
Quicken Online
This is a new post #1
of 2 		Help! Anyone know how to find a missing Wallet?
Oct 12, 2009 11:07 am 
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This post is about: Quicken Online
Turns out this is an Intuit bug for those who have had a Quicken ID for a long time or may have tried to create a QOL account with that ID.

The solution is to create a new Quicken account. Then the wallet appears.

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  • qol_user (Oct 12, 2009 12:26 pm)



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    [qol_user]

    Total posts: 6
    Quicken Online
    This is a new post #2
    of 2         		Help! Anyone know how to find a missing Wallet?
    Oct 12, 2009 11:26 am 
    Reply to this message  
    This post is about: Quicken Online
    Replying to: qol_user (Oct 12, 2009 12:07 pm)
    In case someone else encounters this same bug, it turns out cancelling your original account without a wallet and then recreating it with the same ID will put the wallet in.

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    Quicken Community / Forums / Quicken Online--the Online Quicken product / Setting up accounts / Help! Anyone know how to find a missing Wallet?




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