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When I down load transactions they are truncated at 32 characters and the c
Apr 09, 2009 06:47 am

[cbjertness]
cbjertness

Total posts: 2
This post is about: Quicken Online
When I down load transactions they are truncated at 32 characters and the characters on the Point of Service info are all extrenuous and not the vendor name. Can I fix this somehow? I bank with bremer. This does not happen when I use my other bank.
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[Jim, Quicken]
Intuit Employee

Total posts: 86
Voted helpful: 15
Number of years using Quicken: 10+ years
Quicken Premier Home & Business 2008
Windows Vista
This is a new post #4
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When I down load transactions they are truncated at 32 characters and the c
Sep 08, 2009 08:32 am 
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This post is about: Quicken Online
We need to know what the banks are so we can take a look at it. Some banks send us extra characters in the front, some send the payee in the memo field etc. We need to look at these and fix them on a bank by bank basis.

Replies to this message
  • lorax123 (Sep 8, 2009 1:21 pm)
  • prakriti (Sep 14, 2009 11:25 am)
  • isherwood (Sep 15, 2009 6:08 pm)
  • dougyitbos (Sep 25, 2009 7:27 am)
  • souldoc707 (Feb 23, 2010 2:11 pm)



  • Quicken Group Product Manager 15+ Year Quicken User
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    [lorax123]

    Total posts: 1
    This is a new post #5
    of 10
    When I down load transactions they are truncated at 32 characters and the c
    Sep 08, 2009 12:21 pm 
    Reply to this message  
    This post is about: Quicken Online
    Westamerica Bank does this -having to go back and forth between the banks website and Quicken to get the payee names in is a royal pain!

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    [prakriti]
    Illinois
    Total posts: 2
    This is a new post #6
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    When I down load transactions they are truncated at 32 characters and the c
    Sep 14, 2009 10:25 am 
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    This post is about: Quicken Online
    My bank "First National Bank in Staunton" sends the payee details in the memo field. If that can be fixed for my bank it would really help. Thanks!

    Is there another thread or a support address that I should send this request to?

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    [isherwood]

    Total posts: 5
    This is a new post #7
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    When I down load transactions they are truncated at 32 characters and the c
    Sep 15, 2009 05:08 pm 
    Reply to this message  
    This post is about: Quicken Online
    I spoke with the IT support person at Bremer today. He's convince that Quicken is improperly parsing the data, and that there's more to the item than is displayed in the payee field in Quicken.

    Please update us on this. Weeks are going by, and this site is essentially worthless to me until this is resolved.

    For the other Bremer customers, the rep said I could manually set categories for the transactions and Quicken would learn them due to the hidden data. Maybe, but that's a lot of work and somewhat defeats the purpose of the website. Let us know if you try it.

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    [dougyitbos]
    Indiana
    Total posts: 2
    This is a new post #8
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    When I down load transactions they are truncated at 32 characters and the c
    Sep 25, 2009 06:27 am 
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    This post is about: Quicken Online
    Hello...

    I would very much like to have this fix applied to
    Indiana Members Credit Union.

    They prefix all transactions with 40 characters of crap.
    So when Quicken online trims it down to 32 all I see is something like:
    MASTERMONEY POS PURCHASE-TERM# 1

    Not very helpful.

    Replies to this message
  • isherwood (Jan 12, 2010 12:51 pm)



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    [isherwood]

    Total posts: 5
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    When I down load transactions they are truncated at 32 characters and the c
    Jan 12, 2010 11:51 am 
    Reply to this message  
    This post is about: Quicken Online

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    [souldoc707]
    Colorado
    Total posts: 1
    This is a new post #10
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    When I down load transactions they are truncated at 32 characters and the c
    Feb 23, 2010 01:11 pm 
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    This post is about: Quicken Online
    Please work out truncation issues with Amcore Bank NA.

    Thanks

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