Are any of you having problems sync your AMEX with QO. I have not been able to do this since June 27 2009 and I have also rest the accounts. Any suggestions. Or is QO already working on it.
I have actually had no problems syncing AmEx to Quicken. I have been using it for about a year with no issues with AmEx. My husband has a corporate card and a personal card- they both show up. I also have an AmEx through Bank of America and it syncs no problem. I can only suggest double checking the login info- Although you have probably done that many times.
I haven't been able to get Amex (or Discover) to sync for several months. I contacted quicken support, and was surprised when their solution was for me to contact Amex to have them resolve it. I don't think it's my issue (or Amex's) to solve. If they can't fix this I guess I'll go back to Mint.
"Thank you for contacting Quicken Online support.
We got a reply from your online banking team handling your account update issue for your Quicken online program and according to them our script encounters a message while trying to click the transaction download url: "The American Express Online services system has not properly responded to your request"
Please contact your bank and report this error, they will assist you in this regard."
My American Express transactions have automatically downloaded OK since early this year, with a few exceptions. The exceptions were when all or most of my accounts did not download.
