The update doesn't work. I keep getting the

following message: "A patching enging error has

occurred".

I received the same error message & was able to install r3 by rebooting in safe mode. HOWEVER, I advise against installing r3; it only fixed a few of 07's many problems but added a few more.

---

psj

Hi Kathryn.

Is there any update on a fix for the display corruption/flickering/dissappearing Menus? (See my post in this thread here:

http://www.quickenforums.com/thread.jspa?threadID=600008936&start=75&tstart=0

Unfortunately, R3 did not resolve this.

:-(

For me,

R3 resolved the toolbar icon issue, the CD backup issue, and I have confirmed the missing transactions worked at least twice in my checking account but did not work for investment register downloads.

The flickering was minimized during scheduled transaction entry. It's a minimal flicker that I probably would not notice if I was not already aware of a previous issue.

;-)

It looks like unfortunately, many others have not been as lucky.

The display flickering problem is *not* fixed. It is as bad as in R2 for me. I have been unable to back up to CDRW more than a handful of times since first upgrading to Quicken Deluxe 2007 several months ago (from Quicken Deluxe 2006). The error reported changed from R2 to R3 - R2 would report that there was no disk in the drive, now R3 reports simply that it cannot write to the drive. How helpful! While in R2, i went through the standard wild-goose-chase that email support advised to do. It worked for about three days after that, then went back to the old behavior. i repeated the steps support advised to do, with no luck.

This is painful. I'd give my eye teeth to be able to go back to Quicken 2006, but as we all know, once you've converted your data files, you're locked in, no matter how bad the current release version is.

Please, please, please, please, please fix Quicken 2007. I feel I spent $40 to purchase hours of difficulty with a dollop of frustration and a dash of regret. Not a good purchase. Usually when I purchase something, it's to improve my life, not make life more difficult.

sigh. Is there a timeline for release of R4? Or do i just go back to a leather-bound ledger and quill pen?

Your Quicken 2006 data is backup up on your hard drive.

Uninstall Quicken 2007, run qcleanui.exe from the Quicken 2007 CD, reinstall Quicken 2006 and restore your data from that backup (its in the folder labelled "Q06Files" where you keep your Quicken data).

thanks, but i have zero interest in hand-entering the several hundred transactions that have occurred since then (back in october).

Unfortunately you don't have a lot of alternatives. You can sit there and continue to complain or you can do something about your problem. The longer you continue to do nothing, the bigger your problem gets.

Uninstall 2007, in the manner that has been suggested, reinstall 2006 and restore your backup. In all likelihood you will be able to re-download the transactions that are missing. I enter transactions manually, so someone else is going to have to comment about whether this is actually possible.

Worst case scenario is that you will have to spend a couple of hours entering several hundred transactions. Who knows, you might even learn something from the experience.

Your whole POV is that this is *my* problem, rather than bugs within software I purchased, said bugs which need to be fixed by Intuit. Or do you believe Intuit has *no* responsibility in the matter?

I already have a temporary workaround in place - i back up my quicken data over the LAN to my production Solaris 10 server - blowfish encrypted of course - every night, keeping ten days worth of copies on the server at all times (using a cron job to delete the oldest each night).

There is nothing for me to "learn" from sitting like a dunce performing manual labor for several hours to accomodate the BUGS that Intuit has yet to fix within the product I purchased. The purpose of using Quicken is to REDUCE the labor involved in managing my finances, but you're suggesting that there's something salutory in INCREASING the labor I expend, in order to accomodate the software's shortcomings.

Thank you so much for registering your opinion, iiimaf. I'll give it all the consideration it deserves within the context of this topic, and my original post.

--
Edited by Quicken Kathryn at 01/16/2007 10:49 AM

Your whole

POV is that this is *my* problem, rather than bugs

within software I purchased, said bugs which need to

be fixed by Intuit. Or do you believe Intuit has *no*

responsibility in the matter?

Wow, you finally said something intelligent! You're right about my "point of view," (for those of us who don't like short-cuts with the English language) it is most definitely your problem. It's definitely not my problem, but I took a little time out of my day to suggest an alternative.

I already have a temporary workaround in place - i

back up my quicken data over the LAN to my production

Solaris 10 server - blowfish encrypted of course -

every night, keeping ten days worth of copies on the

server at all times (using a cron job to delete the

oldest each night).

I'm not sure but I think my workaround has more going for it than your does. Even with all of this very impressive high tech at your fingertips, all you are doing is backing up your problems, not fixing them.

There is nothing for me to "learn" from sitting like

a dunce performing manual labor for several hours to

accomodate the BUGS that Intuit has yet to fix within

the product I purchased. The purpose of using Quicken

is to REDUCE the labor involved in managing my

finances, but you're suggesting that there's

something salutory in INCREASING the labor I expend,

in order to accomodate the software's shortcomings.

By INCREASING the labor you expend while dealing with this problem you could accommodate your needs while working around the software's shortcomings. But it's apparent that you would rather complain.

By the way, given the context, I'm going to give you the benefit of the doubt and replace salutory with salutary in the above comment to make sure that other readers of your post completely understand your position on this issue. I let "accomodate" slide because, well it seems you've had a tough day already and I don't want to add to it any further.

I guess your LAN with its production Solaris 10 server and blowfish encryption still isn't ready for prime time, it still needs some rudimentary spell check capabilities.

Since you have some extra time on your hands maybe this would be a good time to sit down in one of your calm moments, if you still have them, and write a cron job to take care of the spelling deficiencies you have until you can replace it with something more state of the art.

Thank you so much for registering your opinion,

iiimaf. I'll give it all the consideration it

deserves within the context of this topic, and my

original post.

Oh, you are so very welcome, but your gratitude is completely unnecessary.

You are so typical of so many people in this country. Always ready to blame someone else and expecting their little world and everything in it to be perfect. As long as you continue to believe this and steadfastly refuse to improvise along the way you are going to be disappointed by the real world and the real people in it.

There is a very basic difference in the way you and I deal with the world we live in. I am willing to bend a little and improvise while waiting for a real solution to a problem while all you are willing to do is sit there like a dunce, refusing to learn anything.

Just for the record, I have a couple of rather negative posts on this forum regarding Intuit's line of Quicken products.

--
Edited by Quicken Kathryn at 01/16/2007 10:49 AM

"I'm not sure but I think my workaround has more going for it than your does. Even with all of this very impressive high tech at your fingertips, all you are doing is backing up your problems, not fixing them."

since the inability to BACK UP MY DATA FROM WITHIN QUICKEN is the problem I am dealing with, your suggested workaround is, to put it bluntly, unclear on the concept.

"I am willing to bend a little and improvise while waiting for a real solution to a problem while all you are willing to do is sit there like a dunce, refusing to learn anything."

As above. QED.

posted a rant about Intuit's poor product support and buggy software. I already have a workaround in place for the issue. Once intuit takes responsibility for their failures in serving their customers with reasonably functioning software, I won't have to employ the workaround any more. You, on the other hand, will continue trolling the forum, looking for new victi\\\ people to share your indomitably cheerful spirit with.

<Edited by: Quicken Kathryn>

Anastrophe:

I am compelled to add one last point. In your original post in this thread, it was flickering and then backup that you were posting about. My original suggestion to revert to 2006 was based on the priority you set; flickering and then backup. If you can't reliably see the screen, what good is the software.

However, after your condescending jerk comment, I should have realized that I was dealing with a child or someone with a child's mind and just let the whole thing drop.

When someone resorts to name calling and insulting remarks while trying to defend their position, it's either because they lack the intelligence to do so or they have no defense. It's obvious to all, that in your case, it is a large measure of both.

Hopefully someone will fix your problem, you certainly won't.

i'm afraid it's clear you're not familiar with the flickering screen issue. as others have pointed out, it is an annoyance, nothing more. it does not prevent one from using quicken, it simply causes some annoying refreshes of other open windows onscreen after performing certain tasks.

if one is to play the 'priority' card, it's clear from the brief two sentences i wrote regarding the flickering, followed by the much more detailed discussion of the backup problem, that the latter is the more serious issue. anyone with a lick of sense could figure that out.

as to resorting to insulting remarks, your initial post had several subtle insults embedded in it, belittling me for no practical purpose - you merely leapt upon your pet issues - that everybody else in the world is irresponsible and stupid. so you're hardly in a position to lecture on the matter.

yes, hopefully someone will fix the bugs within quicken. i certainly won't, since i don't have the sourcecode to quicken, and for that matter, i'm not a programmer. nor am i on quicken's payroll. nor is it my problem to fix. quicken released software with critical bugs. quicken must fix its software. i've employed the workarounds necessary to live with the most critical problems for the time being. but quicken needs to step up to the plate and fix what they broke in the first place.

you've already stated emphatically that you believe quicken has no responsibility in this issue. that alone should be enough for anyone reading to give your comments the weight they deserve. the person most guilty of pointless complaining is you. ranting about 'people like you in this country' etc. - going off on your pet peeve about how there's just so many horrible americans out there who aren't as grand as you.

You are quite correct, I am not personally familiar with the flickering issue but if it is as trivial as you now say, why is everyone with the problem complaining so much on THIS forum. Contact Intuit.

As far as the backup situation is concerned, there are any number of ways to backup Quicken data.

My initial post was made with nothing but good intentions and perhaps a misguided attempt at humor. And yes, I do feel that too many people with problems like these posted on this forum look outside themselves for solutions.

You could fix your problem quite easily by taking the advice that several users, including me, provided. You didn't give the advice any consideration at all. To me that indicated that come or high water you were going to stick with 2007 and all of it's many documented and undocumented problems simply to avoid some work re-entering, in your words, "several hundred transactions." Quicken 2006 has its problems but it is apparently significantly better than its 2007 sibling.

Finally, and this is the only reason for this post, I would like you to point to something I wrote that even remotely suggested that I believe Quicken has no responsibility in this issue. Of course they do. I mentioned in my second post to you that I have a couple of very negative Quicken posts on this forum.

The point you completely miss is that you have the power to fix or at least be done with these issues by reverting to Quicken 2006 but you have elected not to do that because you want someone else to fix them. That's your choice and I am finished with this discussion unless you decide to make up some more lies.

from your first reply to me:

anastrophe wrote:

Your whole

POV is that this is *my* problem, rather than bugs

within software I purchased, said bugs which need to

be fixed by Intuit. Or do you believe Intuit has *no*

responsibility in the matter?

iimaf replied:

Wow, you finally said something intelligent! You're darn right about my "point of view," (for those of us who don't like short-cuts with the English language) it is most definitely your problem. It's definitely not my problem, but I took a little time out of my day to suggest an alternative.

--------------------------------------------

that was the entirely of your reply to that section of my post. your omission of a direct answer to the final question, coupled with your "you're darned right about my point of view" yields a tacit 'no'.

--
Edited by Quicken Kathryn at 01/16/2007 10:51 AM

You are a piece of work. You must work in the media since you have an uncanny ability to pick and choose what to quote.

Let me see if I have your rules of discussion correct. In order for a comment to be counted, it must be contained in a specific area of the rebuttal or it doesn't count.

The fact that I said in closing that post, "Just for the record, I have a couple of rather negative posts on this forum regarding Intuit's line of Quicken products," must not count because it wasn't mentioned in the proper place.

You don't understand or you are refusing to admit that there is a difference between having a problem and being the cause of a problem. Until you admit to yourself that there is a difference, we are going to disagree.

Shorter period of time than "the leather bound ledger and quill".

Shorter period of time than "the leather bound ledger

and quill".

It's interesting to see how some folks (not speaking about you necessarily, but about the idea you express), have forgotten what the advantage of an application like Quicken is.

If all financal software worked exactly as it does now, but there was no possibility of "downloading" anything; it would still be so much better than previous means of handling finances as to boggle the mind.

The real value of financial software is in the ability to process the data; savings in the process of data collection (which is not insignificant) will never come close to equaling the savings in the ability to derive so much information from the data that has been collected.

--
John Pollard

John,

The quote I used was from the previous op's adamanant response refusing to go back to Quicken 2006 because he would have to spend hours reentering data from 2007 (thousands of transactions, I think he said).

Previously, he said that unless Quicken 2007 was fixed he would be better off resorting to the "leather bound ledger and quill".

My response, although brief, was that entering transactions by hand or downloading from Jan 1, 2007 would be a "shorter period of time than 'the leather bound ledger' ".

There was a time, not so long ago, that none of us downloaded transactions into Quicken and did all our own data entry. And Quicken worked just fine then, and somehow we all managed.

So, the "idea that I expressed" really has nothing to do with this discussion. I was just quoting the op, and a simple reminder that ANY data entry in Quicken is simpler than manual entry in a ledger.

Guess you didn't get it!

John,

The quote I used was from the previous op's adamanant

response refusing to go back to Quicken 2006 because

he would have to spend hours reentering data from

2007 (thousands of transactions, I think he said).

Previously, he said that unless Quicken 2007 was

fixed he would be better off resorting to the

"leather bound ledger and quill".

My response, although brief, was that entering

transactions by hand or downloading from Jan 1, 2007

would be a "shorter period of time than 'the leather

bound ledger' ".

There was a time, not so long ago, that none of us

downloaded transactions into Quicken and did all our

own data entry. And Quicken worked just fine then,

and somehow we all managed.

So, the "idea that I expressed" really has nothing to

do with this discussion. I was just quoting the op,

and a simple reminder that ANY data entry in Quicken

is simpler than manual entry in a ledger.

Guess you didn't get it!

Guess you didn't read what I said.

"It's interesting to see how some folks (not speaking about you necessarily, but about the idea you express), have forgotten what the advantage of an application like Quicken is."

What part of "not speaking about you" did you not understand?

--
John Pollard

What part about "the idea you express" did you imply?

What part about "the idea you express" did you imply?

That would be

"Shorter period of time than "the leather bound ledger

and quill".

That was the ONLY statement of yours I included in my reply, so that was certainly the ONLY statement I was commenting on.

If you still can't understand what I said, and what I said it about, you are too ignorant to continue a conversation with.

--

John Pollard

--
Edited by jepollard at 01/12/2007 8:17 PM

Nice touch....speaks volumes about the person you are.

Where on earth do you get the idea that I'd only have to enter or download transactions from Jan 1, 2007? I stated quite clearly in my initial post that it has been several MONTHS since I "upgraded" to quicken 2007. Merely because the name of the product includes "2007" does not magically mean that my transaction from october onward would not have to be re-entered.

If it was only 12 days worth of transactions, I wouldn't have even bothered posting about this, i'd have downgraded and re-entered the transactions already. But that's not what i clearly stated in my initial post, now was it? thank you, i'd like to see INTUIT address these bugs, not get lectures on what a wimp i am for not wanting to hand-enter months of transactions because the software I purchased is horribly bug-ridden.

sheesh.

So what would the alternative be?

Either go back to Q2006 and enter the transactions you need, or have Q2007 not function?

Neither choice is a good one, but I don't see much of an alternative.

Ranting on here isn't going to resolve any of the bugs in Quicken 2007. This is a users forum. Suggest you take all your hostility (maybe even justified) and contact Intuit directly.

Ranting on here isn't going to resolve any of the

bugs in Quicken 2007. This is a users forum.

Suggest you take all your hostility (maybe even

n justified) and contact Intuit directly.

START OF ANOTHER RANT

I certainly do understand the “ranting” & expressions of frustration re: ’07 in this forum & have done a fair am’t myself.

I had been maintaining 2 data sets ’07 on our primary computer & ’06 on another computer until a 2-week vacation at Thanksgiving; gave up ’06 at that point due to lack of time & figuring r3 would fix some problems. R3 DID NOT fix screen flickering, or the inability to direct print the default printer, nor did it fix any of the other problems I was having.

Now I have found yet another bug – ’07 has decided that transfers from checking acc’t to USAA credit card are charitable donations (tax reports 01/01/06-12/31/06, also the purported fix 01/01/06-01/01/07). While I think this is just great I’m afraid the IRS might not agree.

So others & I rant to:

1. Express frustration (Perhaps futile but cathartic)

2. We know Intuit staff reads this so it is an ADDITIONAL way to report problems

3. Warn others to avoid ‘07

END OF RANT!

---

psj