I’m happy to report that the migration to the new portfolio system is complete.This new system applies to Quicken Windows 2006, 2007 and 2008.
If you want more information about this transition, or if you are experiencing any issues with the new portfolio, please post them in the thread here. This will keep all of the issues in one place, which means we can gather and fix them a lot sooner--
Thanks--
Quicken Kathryn
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New Quicken.com Investing and Quotes Download Sep 05, 2008 04:25 am
Thank you for your time and interest.
Wow!!!! You are an optimist!
They have never listened to user input.... PERIOD!
As I have said before.... When I literally spoke to a RLP-A, (Real Live Person in America), about bugs/problems/suggestions... I was told, "We do not need your input. We know how things should be done." - 'click'....dial tone.....
That was in the good ol' 80's.......
Almost two decades later.... nothing's changed.....
Open-source the code Intuit....!!! Let us fix it!
BTW: I got suckered into the QW2009 'Upgrade'.....
WHAT A LEARNING CURVE!!!!!!!! WHAT A BUNCH OF CLUTTER!!!! The Tab Monster lives at Intuit...............
aprest:
This is a rant from a long time Quicken user. It's addressed to you, "aprest" because you are the last post in the thread, but it's an open letter (rant) to all the rest of you indignant and officially unhappy campers.
"Because of the impact that this problem is having on our ability to manage our investments regarding buy and sell decisions we are losing money and this could reach the point of the members of this forum getting together in a class action suit!"
First of all grab your End User License Agreement and read it. Your chances for a law suit are none and none leaning heavily to the side of none.
Second, if you use Quicken to manage your investments for anything other than occasional after-the-fact analysis and for a more complete look at your Net Worth, you are ________ (comment withheld by iiimaf so that Kathryn doesn't have to edit his post).
If you actually want to manage your investments, here's a suggestion. Go to your brokerage website where you will get "real-time" quotes and a lot more current stock and market information. Unless you have a really special version of Quicken you will need to go their to place buy/sell orders anyway, so why use Quicken?
The current situation with downloading quotes is affecting ALL OF US and yes, it's a pain in the butt.
Do you think a few hundred or even a few thousand complaints like yours is going to speed up the solution? Do you really think Quicken isn't doing everything humanly possible to fix this situation? Finally, do you want a quick fix or do you want them to fix it?
My suggestion to you and the rest of the "me-to" crowd is to deal with it and move on to something else.
Regardless, I don't think it's too much to ask to get correct quotes. If I had all my investments in one place I would have never bought Quicken. Why are you even using Quicken if you manage your accounts from your broker(s) website(s)? Why don't you quit using it and also go back to your paper checkbook register? I bet if the checkbook wasn't working right you wouldn't be so happy. You probably don't have enough invested to make a diiference whether you get accurate quotes or not.
New Quicken.com Investing and Quotes Download Sep 05, 2008 05:56 am
This post is about: Quicken Home & Business 2008
I have noticed that an additional bug appears to be fixed. I don't think this has affected a large part of the community but I did notice at leas one other post complaining of the same systems. I have been unable to display the individual holdings in any of my portfolios. This appears to be resolved.
Update on New Quicken.com Investing and Quotes Download Sep 05, 2008 06:13 am
This post is about: Quicken Premier 2006
Thank you rparker!
I use Fidelity Active Trader Pro and Fidelity on-line for buying and selling. However neither of them have the ability to monitor four other accounts outside of Fidelity that my wife and I have. In addition neither Fidelity Active Trader Pro or Fidelity on-line have the capability that Quicken provides in the Investing Center and Report Generation as examples.
Let iimaf rant if he wishes but his attack of other posters on this Community Forum will not fix the problems and headaches that Intuit has caused.
New Quicken.com Investing and Quotes Download Sep 05, 2008 07:49 am
This post is about: Quicken Deluxe 2007
I found it easy to get all my information in a Google spreadsheet with their googlefinance lookup function. Prices etc. update every twenty minutes.
Needs some spreadsheet knowledge, but not a lot.
I found it easy to get all my information in a Google spreadsheet with their googlefinance lookup function. Prices etc. update every twenty minutes.
Needs some spreadsheet knowledge, but not a lot.
Did you create the spreadsheet by exporting your Quicken data to a csv file?
Update on New Quicken.com Investing and Quotes Download Sep 05, 2008 08:55 am
This post is about: Quicken Premier 2008
The lastest in this thread from Intuit is that the week of September 15th is the target for QUicken.com Portfolio updating. This due to the diversion of resources to the Quotes problem.
Update on New Quicken.com Investing and Quotes Download Sep 05, 2008 09:01 am
This post is about: Quicken Premier 2007
rparker:
Thanks for your comments.
"iiimaf, Are you the Quicken rah rah cheerleader?"
No, I'm not. I'm just a bit more realistic than so many of the people who don't seem to understand that things sometimes breakdown in the real world.
I guess Quicken is really missing the boat. There are so many "self admitted" experts posting on the forum who know exactly what's wrong and how to fix the problem. Maybe Quicken hasn't been hard at work fixing the problem? Maybe Quicken has been hard at work interviewing these people? After all, our "self admitted" expert posters know so much more about the problem without even having the specific inside information. Just imagine how quickly they would be able to get things back in working shape if they actually knew what was broken!
"I don't think it's too much to ask to get correct quotes."
If you think a product that costs under $100 can and more importantly, should be used to manage your investments, more power to you. Other than being able to keep everything in one place, the investment management capabilities of Quicken are next to nil, when compared to even an "average" brokerage firm. Take a few minutes to look at Quicken's Investment Reports.
Let's see, we have capital gains, investing activity, asset allocation, investment income, investment performance and investment transactions, portfolio value & cost basis. Which of these deals with the future? The future to me is where managing my investments is important. I already know what I did in the past. Quicken usually does a great job dealing with the history of my investments. Yes, the stock quotes have been less than functional for a couple of weeks, but that will pass. Please post back to let me know specifically what I'm missing with Quicken investment capabilities.
"If I had all my investments in one place I would have never bought Quicken."
It's not my fault that your investments aren't all in one place, but as I said above, Quicken doesn't do much with the future. You really might want to take another look at the capabilities of a real brokerage.
"Why are you even using Quicken if you manage your accounts from your broker(s) website(s)?"
You really seem to be somewhat short-sighted. I use Quicken for the same reasons most people use Quicken. Here are a couple of them.
I use it to keep track of and pay upcoming bills. I use it instead of a checkbook. I haven't written a paper check in years. I use it to keep track of investments so that I can see changes in my historical net worth. I use it as a first source for looking up historical transactions. I can easily find a payment that I made last month or eighteen years ago. Every month I reconcile all of my bank and credit card accounts. There are lots of other things I do, but I don't want to bore you.
"Why don't you quit using it and also go back to your paper checkbook register? I bet if the checkbook wasn't working right you wouldn't be so happy."
I was going to give you the old stand-by that my checkbook really doesn't do much, it just sits there and that my math skills are above average, but then I realized that someone like you wouldn't buy into such a lame excuse, so you really have me between the old rock and a hard place. This is really embarrassing. I'm going to have to come clean and admit this to you and everyone else on the forum.
I haven't seen any of my checkbooks for a very long time and the only pencil I own that still has an eraser is so dull, I can't even sign my "X" with it. So there, now you all know the real reason I use Quicken and not my checkbooks.
"You probably don't have enough invested to make a difference whether you get accurate quotes or not."
This is none of your business, but given some of your other comments, I'm going to let it slide. Let's just say that I'm doing pretty well in retirement.
New Quicken.com Investing and Quotes Download Sep 05, 2008 09:33 am
This post is about: Quicken Online
VMMXX price was okay last night at my last down load (first time long time due to all the trouble I see other folks having here.) AFAIK that is still okay. What I see now is that the on-line current price is still wrong. I was thinking that the down-load and on-line problems were two different things.
New Quicken.com Investing and Quotes Download Sep 05, 2008 10:54 am
Hi Ron,
Yes, these FAQs still apply, although the second is more of a list of troubleshooting tips for isolated issues--the issues listed here are (as you can see) are more widespread--
We are happy that we've been able to move to a new portfolio system that we think will one day be better than the old one--but we're obviously not happy that it's causing so many issues for users (but, as you did see in the posts of this thread, we are continually working on it and adding updates when they are available).
The other thread was closed because it was simply a different issue--people weren't looking at the post date, and their posts and issues were at a risk of becoming lost in the shuffle--our intention is to keep things as focused as possible to this thread, so the issues can be more readily corrected. Now that that post has been locked and un-stickied, users can find this post more easily, and sooner understand what's going on--
I will continue to update the community, as will the product managers, as updates become available--
Thanks...and welcome back
Quicken Kathryn
Signature - Please remember that this is a User-to-User community forum. If you come in to get an answer, see if there are any that you can provide. The more people who do that, the more likely you will get your answer.
To help others trying to answer your question, go to "Preferences/Profile" to the left of the page and and fill in those fields.
Intuit Employees using the forum can be identified by the name "Quicken" followed by an Intuit logo. Unless a poster has the above requirements they are not an Intuit employee.
New Quicken.com Investing and Quotes Download Sep 05, 2008 11:45 am
This post is about: Quicken Home & Business 2007
This new version is a disaster and your response to your customers "screams of agony" is a disgrace. How could you release such an incomplete and inept program? For over 10 years I have been a happy Quicken customer - managing my portfolio effortlessly and converting my friends to your company. You have totally ruined your company's reputation and opened the door to your competition. Shame on you.
This new version is a disaster and your response to your customers "screams of agony" is a disgrace. How could you release such an incomplete and inept program? For over 10 years I have been a happy Quicken customer - managing my portfolio effortlessly and converting my friends to your company. You have totally ruined your company's reputation and opened the door to your competition. Shame on you.
I agree totally. This has cost me about 10 days of work instead of being productive elsewhere. I do hope they notify all of us when it is working properly again.
Update on New Quicken.com Investing and Quotes Download Sep 05, 2008 01:45 pm
This post is about: Quicken Premier 2007
iiimaf,
Ok, the amount you may or may not have invested was a cheap shot and not necessary to the discussion. But you seem to think you know how everyone uses Quicken for their personal use.
I have a "real" brokerage as you put it. I have multiple. Having investments in multiple places is not a fault as you suggest. Again, not the point. The point is my Quicken software doesn't work as it should.
It doesn't matter how much the software costs! It's advertised to download quotes. That's the bottom line! It's been broken since Aug 21 and before that it didn't always work either.
Maybe your bill reminders will screw up for 3 weeks or fail to remind you randomly through the coming years. I'm sure you'd be okay with that.
Also, it seems that it's "correct" for you to look at the past regarding your checkbook, but others aren't supposed to do it with their investments.
Historical Prices before 8/1/2008 Sep 05, 2008 02:19 pm
This post is about: Quicken Premier 2007
I am upgrading from 2007 Quicken Premiere to 2009 Quicken Deluxe. When it converts my data over, I only get daily prices back to 8/1/2008. If I ask it to download quotes going back 5 years, I will only get one quote a week (7/25, 7/18, 7/11, 7/3, 6/27, etc.). I have tried to delete all of the prices and download them again, but I get the same results. I asked my in-laws to try to do a download on their 2006 Deluxe version and they get the same results as me. Is this a problem for anyone else? If not, how do I remedy this?
Update on New Quicken.com Investing and Quotes Download Sep 05, 2008 03:02 pm
This post is about: Quicken Premier 2008
Why do you guys waste brainpower, bandwidth and time with these ridiculous shots at each other? Today, my quotes and historical quotes worked with no issues. FC
Historical Prices before 8/1/2008 Sep 05, 2008 05:13 pm
This post is about: Quicken Premier 2007
Historical prices give you 5 years worth of data through Quicken downloads.
I have hIstorical prices prior to 8/29/2003 which are listed once monthly (the last day of the month)
Historical prices 9/12/2003 thru 8/6/2004 are given once weekly.
Historical prices 8/10/2004 to current are on a daily basis.
The quotes prior to the 5 year period are those quotes that are from your investment transaction registers. The reason I see those as once monthly is because I have monthly dividends that are reinvested the last day of the month.
Aside from that, I think this is pretty much how Quicken has worked in the past...as far as I can remember.
In order to "remedy this" (and I don't see this as something that needs to be remedied) is to get quotes from Yahoo finance and import them into Quicken.
Completing your user profile to include the Quicken version/year and Windows operating system helps others troubleshoot your problem.
You should only floss the teeth you want to keep!
Currently using Quicken 2009 Rental Property Manager R5.
New Quicken.com Investing and Quotes Download Sep 06, 2008 04:12 am
This post is about: Quicken Premier
Version 2009
Dang it!!!!!
For some unknown reason after I upgraded from 2006 premier to 2009 premier, updates are not coming through on my 401k account. I did everything Quicken said to do re: data corruption...but to no avail. (No erros came back when I validated the data.) I also tried exporting the data, but it no longer imports data from .qif for 401k accounts so that wasn't the answer.
I went ahead and deleted the account...and then added a new account...and the SAME bad data pulled in. When I opened an entirely new file...and set up a new account the information was correct. It will be a HUGE pain...if I have to set everything up again...not to mention the loss of historical information. Any other ideas?
"Ok, the amount you may or may not have invested was a cheap shot and not necessary to the discussion."
I appreciate this comment, thank you for being up front and honest.
"But you seem to think you know how everyone uses Quicken for their personal use."
Contrary to what you are trying to push on the community, I never suggested anything of the sort. I simply answered your question and provided a few ways that Quicken helps me. I certainly didn't speak for "everyone."
"Having investments in multiple places is not a fault as you suggest. Again, not the point. The point is my Quicken software doesn't work as it should."
I'm getting tired of apologizing. All I said was that it wasn't my fault that your investment accounts weren't at the same brokerage. Who else could be blamed for this?
The fact that Quicken hasn't been downloading quotes correctly is a problem ALL Quicken users have been experiencing. I'm dealing with this problem and I believe everyone with 2006 through 2009 has the similar issues.
"It doesn't matter how much the software costs!"
What can I say in response to a statement like this? If the cost doesn't matter, I suggest you buy a personal financial software package that can keep up with you. Quicken isn't it.
"It's advertised to download quotes. That's the bottom line! It's been broken since Aug 21 and before that it didn't always work either."
Quicken does download quotes and it has done so without many problems for many years. I've used Quicken since 1991. You would have been very unhappy with Quicken back then because there wasn't any download capability. In fact, Al Gore was still busy trying to re-invent the Internet and getting it to work properly.
For the last couple of weeks we have all had problems. I've got 2006 and 2009 installed and believe it or not, there are different problems with each install. Life goes on, at least in my house. I am in no way a Quicken spokes person. The powers that be keep editing my comments, but that doesn't stop me from supporting Quicken when it's obvious that they look to be doing the best with a bad situation.
"Maybe your bill reminders will screw up for 3 weeks or fail to remind you randomly through the coming years. I'm sure you'd be okay with that."
Yes, that's possible, but to quote a really old movie, "Maybe if your aunt had a moustache she would be your uncle. For movie buffs, I think the movie was Darby's Rangers.
"Also, it seems that it's "correct" for you to look at the past regarding your checkbook, but others aren't supposed to do it with their investments."
Yes, it's OK and even "correct" for me or anyone else to look at the past regarding their checkbook, but you should remember, (you really need some focus) I don't have or use checkbooks. Go back and read my last post again. You completely lost me with your next comment, "but others aren't supposed to do it with their investments." As I said previously, the only thing you can do with Quicken's investment section is look at HISTORY, so I'm fine with that concept as well.
You were talking about managing your investments which to me means the future. Either I'm missing something or you are not communicating your point.