I’m happy to report that the migration to the new portfolio system is complete.This new system applies to Quicken Windows 2006, 2007 and 2008.
If you want more information about this transition, or if you are experiencing any issues with the new portfolio, please post them in the thread here. This will keep all of the issues in one place, which means we can gather and fix them a lot sooner--
Thanks--
Quicken Kathryn
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New Quicken.com Investing and Quotes Download Sep 06, 2008 12:02 pm
This post is about: Quicken Home & Business 2008
All quotes are OK and have been continuously. Using Schwab primarily and often Quicken. Found that RYN stock history is not there, and Quicken.com cannot find the symbol after typing Rayonier. Perhaps that's the problem. All data for the stock is present (Cntl U,Chose stock,Dbl left Click) except not viewable on the report (Right click on stock, chose Stock History). No data present on this stock, only - remainder OK.
Maybe because I live in San Diego where Intuit resides?!!
New Quicken.com Investing and Quotes Download Sep 06, 2008 01:30 pm
This post is about: Quicken Home & Business 2008
It isn't fixed for me.
Just downloaded an update and (1) the portfolio remains "read only" and (2) my cash account data didn't download correctly. I had to "correct transactions" to locate the last weeks.
If these problems persists for more than another week I shall be forced to discontine the product, even though I've used it loyally for over 10 years.
The portfolio feature worked fine until they "upgraded" (actually downgraded) the on-line portfolio service at Quicken.com.
With regard to the sentence I have quoted, I think you are inaccurate. Looking at past history (available within these forums), there have been multiple times in the past year and in the past several years when the 'quotes' feature of Quicken and/or Quicken.com failed. At those times the community of users was exceptionally vociferous in their complaints. Approximately last January (to the best of my immediate recollection without cross-referencing), Intuit indicated the structure of the quotes system would be redone for better reliability in August of this year. That message too was met with many responses to the effect of "What a bunch of incompetent programmers!". I believe it is factual to state that none of those complaining (then or now) had any direct knowledge of the complexities involved.
Too state that the prior system "worked fine" when it did not is an inaccurate oversimplification.
New Quicken.com Investing and Quotes Download Sep 06, 2008 04:24 pm
This post is about: Quicken Premier 2006
When I do a"one step update", I get following message
"Database in read only mode.Try your request Later"
Can anybody tell me when this will be fixed, or am I doing something wrong????
The answer indicated by previous posts indicates about Sept 15, or so, for a "Fix" At the bottom of this page, you should note that we are on Page 19 of this thread, with about 25 posts per page.
To stop getting the "Database in read only mode", until they finally "solve" the issue of portfolio sync for Quicken.com, why don't you, in the One Step Update Settings Window, just uncheck the little boxe(s,) at the bottom, before Quicken.com, that are related to syncing, or updating the Quicken.com portfolio, (WebEntry is a dead function now), ,so that when you finally punch update now, it doesn't even try to do a sync of data. You might still be left with the red flag,or information alert sign from the last attempt. to sync, but so what?? By the way,do you even USE the online Quicken.com portfolio feature, where you have to put in a user name and password to access???
/Ron
Signature: Ron
-You are never too old to learn. Learning by Doing provides the best method via learning by/from our mistakes !? -ALWAYS check Previous Postings, NOT just the page brought up, or you will miss out on the train of thought in the discussion thread. CHECK OUT THE OTHER PAGES ALSO. -Now Vista SP1
iimaf, as a long time Quicken user, and long time investor, let me lay out the most basic two problems with Intuit's IT design of Quicken:
1.) The ROI calculation is wrong and misleading. It has always been wrong. And they will never fix it. It is an IRR based on dates, not a true rate of return based on all purchases and sales with a cost basis. This is forgivable with a first release. Not with a package that has existed for 10 years.
2.) To decide to replace the legacy quote & portfolio system with some new system, that literally tens of thousands of users are depending on multiple times daily, is a BIG undertaking. It *appears* as though they did it without planning, communication, or comprehensive testing. Let me be succinct: this implementation was a total, complete, unmitigated BOTCH from top to bottom.
This is not a company I'm going to depend on to help me manage my investments. Checkbooks? Online transaction downloads? Great. Yawn. Big deal. I can do that Microsoft Money, Excel or StarOffice or a hundred other checkbook budgeting programs.
I'm REALLY getting first in line to upgrade to Q2009.
It *appears* as though they did it without planning, communication, or comprehensive testing.
Without planning...doubtful...it's just that Quicken/Intuit has such dreadful programmers and software designers, everything they touch seems to turn out just plain bad!
Without communication...Quicken did relay to users during the last quote server outage in February or March that a new quotes server system would be implemented in August. Then, they also stated via this forum that the change would be taking place. Although difficult to find, the info WAS there. Funny, but they can send me reminders to update to Quicken 2009 at a "discounted" price when I open up Quicken, but they don't have the forethought to convey that quicken.com will be changed via that same reminder option.
Without comprehensive testing...absolutely true. I find it incomprehensible that Quicken is able to release ANY of it's software (desktop Quicken and quicken.com) with all the problems they always seem to have. Does anyone REALLY test any of this (and yes, I was a beta tester for Q2009...but the problems that I have seen with Q2009 were not present in the beta version until the very last Release Candidate 1...released to beta testers ONE day prior to release of Q2009 and with more bugs in the RC1 than in any of the other beta versions COMBINED---How can you make mass changes to a product without thoroughly beta testing it?).
[ [ Gmalis1, In answer to your very last question, I'd say that in a "free market economy", especially in this renowned Valley that I live in, it is done ALL the time. Come market deadline, the Product WILL de facto, be released. /Ron ] ]
Signature: Ron
-You are never too old to learn. Learning by Doing provides the best method via learning by/from our mistakes !? -ALWAYS check Previous Postings, NOT just the page brought up, or you will miss out on the train of thought in the discussion thread. CHECK OUT THE OTHER PAGES ALSO. -Now Vista SP1
Too state that the prior system "worked fine" when it did not is an inaccurate oversimplification.
Thanks, q.lurker (03:41pm Sep 6, 2008 PDT) for pointing this out. I have changed my statement at amazon.com to read
"The on-line portfolio feature worked most of the time until they "upgraded" (actually downgraded) it on Quicken.com and now it is a disaster as you can no longer see all of your accounts on one page..."
I did read on here that the date to fix Q.com is September 15. Earlier, I had received an email from Quicken saying it would be operational September 3 so the date was apparently changed. I did not receive any notice that the date had been changed.
I don't think there was any type of proactive announcement like an email or an alert in Quicken. You're supposed to know to go to Quicken support. I must admit that they've been responsive when I've submitted a trouble ticket for information. However, their responses are very ambiguous like, "We're sorry about your discomfort. We are working on a solution". You have to keep submitting tickets to get more and more detail. It seems like they farmed out support to India and it is run by folks who don't like to have to write long sentences.
Thinking they are giving you a completion date quote and then trying to beat your expectation, LOL... They already blew it for meeting any kind of expectation I had.
I must be naive...in that I figure that if we get a response from Quicken support regarding a problem and then an ETA for a fix, that I should at least give them the benefit of the doubt.
It is better than being in the dark. And I am a realist in that things happen in this world...none of us are perfect. Will they make the September 15 deadline and will quicken.com really be fixed. Who knows?
Completing your user profile to include the Quicken version/year and Windows operating system helps others troubleshoot your problem.
You should only floss the teeth you want to keep!
Currently using Quicken 2009 Rental Property Manager R5.
Using Quicken go to investing, Online Research Tools, quote Lookup, and type in Rayonier. NO RESULTS - NOT FOUND.
I was speculating that part of problems folks were having was related to this source. I'm not sure how you got the quotes, but it still is no-go today.
I am not sure what versions I use. I type in the URL Quicken.com and then click on sign in and select portfolio.
That is the only version I have ever known to use; did not know there was another way. Up until the new improved destruction, it was all I ever needed. Far more tools than I ever used or even knew how to use.
I tried Market Place for a while, but have sort of gone back to Yahoo, in which you can set up the same columns you had in Quicken. But it is really inconvenient flipping around in five actual portfolios and about 15 watch portfolios set up to track different sectors of investments. All the same information is there, it is just more inconvenient to hop around and change views since it always wants to open a your selected default view which is different between portfolios of stocks you actually own and portfolios of stocks you don't own but are watching performance data on in a different way.
New Quicken.com Investing and Quotes Download Sep 08, 2008 04:17 am
This post is about: Quicken Deluxe 2007
Bottom line. I'm "stuck" on Quicken because I haven't found anything else out there. I've searched but all seem to have the same or less features than Quicken. Of course, their advertised features may actually work 100%. I don't know. Are there any other products that do what Quicken does or better? How about MS Money?
New Quicken.com Investing and Quotes Download Sep 08, 2008 11:58 am
Hello All,
I had left this post open in the hopes that users would report some helpful information on the kinds of issues they were experiencing, so that we might fix them sooner--however, the post has now deteriorated into arguments and personal attacks.
I am locking this thread--I will post another, locked, announcement thread for notfications, and another, unlocked thread in the hopes that we can start over, and users can post detailed issues, and not just arguments with each other.
Thanks--
Quicken Kathryn
Signature - Please remember that this is a User-to-User community forum. If you come in to get an answer, see if there are any that you can provide. The more people who do that, the more likely you will get your answer.
To help others trying to answer your question, go to "Preferences/Profile" to the left of the page and and fill in those fields.
Intuit Employees using the forum can be identified by the name "Quicken" followed by an Intuit logo. Unless a poster has the above requirements they are not an Intuit employee.
/Ron ] ]
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